To ensure a full refund, the item to be returned needs to be unused, and must have its original packaging undamaged and intact.
Sending a Return
To return your order within 30 days of purchase, the item(s) must be unused, in its original condition and packaging with all materials, manuals and accessories intact. Pack up your item(s) protectively and write your Returns Number clearly on the outside of the package.
To guarantee delivery, we’d recommend that you send back your return using a tracked service. If you are sending your package from Ireland we would recommend An Post's 'ReturnMyShopping.ie ' service.
Our Postal Address is:
Unit 36, Canal Bank Walk
Returns Postage
Return postage costs are the responsibility of our customer. If you need assistance, please contact us and we’ll recommend the most cost effective way to send your return back to iQ Branding Solutions.
Refund & Reimbursement
Once we receive your item, we’ll get to work on processing your return as fast as possible. If your return meets the requirements outlined above, we’ll process a refund for the item(s) back to your original method of payment within 3 working days. We reserve the right to refuse returns if the item is received otherwise than in accordance with our outlined requirements.
Defective Goods
If you think your item may be defective, please contact us and we will guide you through the Warranty claims process.
